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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Armend Balidemaj

February 27, 2025

5  out of  5
rating by Armend Balidemaj
"I had an excellent experience with Aida at State Farm! The team was incredibly helpful, patient, and knowledgeable. They took the time to understand my needs and helped me find an amazing rate for my auto and home insurance. I couldn’t believe how much I was able to save compared to my previous plan! The entire process was seamless, and I really appreciated their transparency and professionalism."
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Mike Kolen

February 20, 2025

5  out of  5
rating by Mike Kolen
"Mr. Russo is a class act and a true gentlemen. Very happy to be a long time client of his. When you get Mr. Russo as your broker you get treated like a family. He is an expert in his field and makes sure you are always informed. Strongly recommend to everyone!"
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Abedin Uka

February 14, 2025

5  out of  5
rating by Abedin Uka
"I got my car insurance a few weeks ago with this agency and the agent Aida provided a Spectacular,Pleasant and Professional service, super ready to help and clear with information and with an incomparable service approach, giving the best insurance price ,making my insurance experience unforgettable, I recommend to anyone who wants to have the best deal."
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Denis Markisic

February 14, 2025

5  out of  5
rating by Denis Markisic
"Aida the office manager made my switch to State Farm so quick and easy. She’s always very helpful whenever I have questions about my policy or adding a car and haven’t had any issues at all."
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Aki jakupovic

February 14, 2025

5  out of  5
rating by Aki jakupovic
"Excellent Service and Affordable Rates! I recently switched to Statefarm and I couldn’t be happier with my decision. Their customer service is top-notch—friendly, knowledgeable, and always ready to help. The process of getting a quote was quick and hassle-free, and they offered me a great rate compared to other companies. What truly sets them apart is their claims process. When I had a minor accident, they handled everything smoothly, from filing the claim to getting my car repaired. There were no hidden fees or unexpected delays, just efficient and professional service. If you’re looking for reliable car insurance with competitive pricing and excellent customer support, I highly recommend speaking with Aida !"
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Shahab Kokabiyan

February 13, 2025

5  out of  5
rating by Shahab Kokabiyan
"Great Insurance Agency! Have been with them for years and I am very Happy. Aida and Robert go above and beyond for their clients. Any problems that arise they will take care of you! Highly a recommend!"
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Jenuz Tutovic

February 13, 2025

5  out of  5
rating by Jenuz Tutovic
"The best insurance special one agent I spoke with Aida she's very helpful ."
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Milena Pajović

February 13, 2025

5  out of  5
rating by Milena Pajović
"I just want to say a huge thank you to State Farm for making my home insurance process so smooth and stress-free! When I purchased my new home, I was a bit overwhelmed, but their team was incredibly helpful over the phone, walking me through everything step by step. They made sure I had all the right coverage, helped me fill out the necessary paperwork, and got back to me so quickly whenever I had questions. A special shoutout to Aida, who is hands down the best employee in the world! She was patient, knowledgeable, and truly went above and beyond to make sure I had everything I needed. If you’re looking for top-notch customer service, State Farm is the way to go. Highly recommend!"
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mikko r

February 13, 2025

5  out of  5
rating by mikko r
"Everyone is very nice in this office. I was able to get a quote in 10 minutes and it was very easy. There was no confusion and everything was emailed to me right away! Simple and best place to get insurance when needed. Ask for Sadia for great service"
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Ghadi Farroukh

February 13, 2025

5  out of  5
rating by Ghadi Farroukh
"Aida for the win very helpful for everything and has saved me a ton of money 🫡🫡"
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Xhesi Jaupaj Kaja

October 8, 2024

5  out of  5
rating by Xhesi Jaupaj Kaja
"Highly recommend speaking with Aida for anything and everything. She is very knowledgable and helped fix an issue my company had with workers comp insurance as well as our car insurance. She’s the gem of the office! Highly recommend"
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Zerda Jaupaj Kola

October 7, 2024

5  out of  5
rating by Zerda Jaupaj Kola
"Have been with them for a few years. Aida is my go to for when I have to add a car or change anything. She’s honestly great and so helpful and on top of everything. For all new quotes or transfer quotes call them and ask for Aida ! She explains everything and is very patient and sweet."
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Shari Rebhun

October 5, 2024

5  out of  5
rating by Shari Rebhun
"Aida, the office manager of State Farm went above and beyond for me. She made changing over to State Farm seamless and she was very patient and kind even with all of my questions. I thought she was the owner due to the level of professionalism and dedication she showed me. I 100% recommend this office and ask for Aida!!!"
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hajro kolenovic

April 23, 2024

5  out of  5
rating by hajro kolenovic
"I'm glad I was recommended to contact Mr. Russo for my car insurance. A few years have pasted and still have been with doing business with, Robert Russo and his outstanding team. If you are looking for a professional, respectful, honest, and trustworthy team, i strongly encourage you to contact them. To be more specific, please ask to speak with Aida."
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Munir Cekic

November 9, 2023

5  out of  5
rating by Munir Cekic
"Very pleasant experience from start to finish. Was in search of a insurance company that I can trust and handle my policies. I was referred to Russos agency through a friend. The agent, Aida, provided exceptional service and great knowledge of the policies from home to auto insurance. Won’t look again and will continue to deal with this office only. Thank you!"
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jayed hamtramick

November 9, 2023

5  out of  5
rating by jayed hamtramick
"Well service especially Sadia Siddiqi doing well"
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Chris Diaz

November 8, 2023

5  out of  5
rating by Chris Diaz
"Good rates very helpful"
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Jason Figueroa

October 21, 2023

1  out of  5
rating by Jason Figueroa
"No one ever answer the phones and when they do they don’t know what they are doing .."
We responded:
"Hi, Jason. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time. "
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Bernard Driving

August 28, 2023

5  out of  5
rating by Bernard Driving
"A+ service Highly recommend it !"
We responded:
"Thank you, Bernard Driving, for taking the time to share your experience with our office! We are grateful your support and we look forward to assisting you with your insurance needs."
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frankie giaccone

August 16, 2023

5  out of  5
rating by frankie giaccone
"Sadia is very kind and helpful explains everything efficiently definitely recommend this office"
We responded:
"Frankie, thank you for the positive rating! Sadia always puts our customers first."
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maria rojas

August 14, 2023

5  out of  5
rating by maria rojas
"Me atendió la señorita Ingrid, excelente atención al cliente la recomiendo totalmente. Estoy muy feliz con mi nuevo seguro"
We responded:
"¡Gracias por la revisión de cinco estrellas, Maria! Nuestro equipo trabaja arduamente para proveerle el mejor servicio de aseguradora en Queens, NY. Le agradecemos que sea parte de nuestra familia State Farm."
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Jannier Garcia Caicedo

August 9, 2023

5  out of  5
rating by Jannier Garcia Caicedo
"The staff are very helpful, especially Lani. She helps me a lot with my car insurance. The process was so fast, now I can ride in my new car. Thanks Lani."
We responded:
"Jannier, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Abedin kajoshaj

August 7, 2023

5  out of  5
rating by Abedin kajoshaj
"Aida was very helpful and knowledgeable. She made the process easy and enjoyable. Highly recommend, Great service !"
We responded:
"We love seeing reviews like this, Abedin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Elizabeth Martínez

August 7, 2023

5  out of  5
rating by Elizabeth Martínez
"This is the best insurance agency around. Great customer care and they contact you quickly to help with any problems. Maheen was the nicest on the phone and got me all the discounts!"
We responded:
"Thank you, Elizabeth, for your positive feedback and for acknowledging the excellent assistance provided by Maheen. We greatly value your recognition of our team’s commitment to delivering outstanding service."
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Zeinab Fares

August 7, 2023

5  out of  5
rating by Zeinab Fares
"I’ve been a customer for a few years now and I have to say Aida’s service is top notch. Shes always there to answer my questions at all times and she makes the work easy ! Highly recommend"
We responded:
"Thank you, Zeinab, for your positive feedback and for acknowledging the excellent assistance provided by Aida. We greatly value your recognition of our team’s commitment to delivering outstanding service!"