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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Xhesi Jaupaj Kaja

Xhesi Jaupaj Kaja

October 8, 2024

5  out of  5
rating by Xhesi Jaupaj Kaja
"Highly recommend speaking with Aida for anything and everything. She is very knowledgable and helped fix an issue my company had with workers comp insurance as well as our car insurance. She’s the gem of the office! Highly recommend"
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zerda jaupaj

October 7, 2024

5  out of  5
rating by zerda jaupaj
"Have been with them for a few years. Aida is my go to for when I have to add a car or change anything. She’s honestly great and so helpful and on top of everything. For all new quotes or transfer quotes call them and ask for Aida ! She explains everything and is very patient and sweet."
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Shari Rebhun

October 5, 2024

5  out of  5
rating by Shari Rebhun
"Aida, the office manager of State Farm went above and beyond for me. She made changing over to State Farm seamless and she was very patient and kind even with all of my questions. I thought she was the owner due to the level of professionalism and dedication she showed me. I 100% recommend this office and ask for Aida!!!"
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hajro kolenovic

April 23, 2024

5  out of  5
rating by hajro kolenovic
"I'm glad I was recommended to contact Mr. Russo for my car insurance. A few years have pasted and still have been with doing business with, Robert Russo and his outstanding team. If you are looking for a professional, respectful, honest, and trustworthy team, i strongly encourage you to contact them. To be more specific, please ask to speak with Aida."
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Munir Cekic

November 9, 2023

5  out of  5
rating by Munir Cekic
"Very pleasant experience from start to finish. Was in search of a insurance company that I can trust and handle my policies. I was referred to Russos agency through a friend. The agent, Aida, provided exceptional service and great knowledge of the policies from home to auto insurance. Won’t look again and will continue to deal with this office only. Thank you!"
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jayed hamtramick

November 9, 2023

5  out of  5
rating by jayed hamtramick
"Well service especially Sadia Siddiqi doing well"
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Chris Diaz

November 8, 2023

5  out of  5
rating by Chris Diaz
"Good rates very helpful"
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Jason Figueroa

October 21, 2023

1  out of  5
rating by Jason Figueroa
"No one ever answer the phones and when they do they don’t know what they are doing .."
We responded:
"Hi, Jason. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time. "
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Bernard Driving

August 28, 2023

5  out of  5
rating by Bernard Driving
"A+ service Highly recommend it !"
We responded:
"Thank you, Bernard Driving, for taking the time to share your experience with our office! We are grateful your support and we look forward to assisting you with your insurance needs."
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frankie giaccone

August 16, 2023

5  out of  5
rating by frankie giaccone
"Sadia is very kind and helpful explains everything efficiently definitely recommend this office"
We responded:
"Frankie, thank you for the positive rating! Sadia always puts our customers first."
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maria rojas

August 14, 2023

5  out of  5
rating by maria rojas
"Me atendió la señorita Ingrid, excelente atención al cliente la recomiendo totalmente. Estoy muy feliz con mi nuevo seguro"
We responded:
"¡Gracias por la revisión de cinco estrellas, Maria! Nuestro equipo trabaja arduamente para proveerle el mejor servicio de aseguradora en Queens, NY. Le agradecemos que sea parte de nuestra familia State Farm."
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Jannier Garcia Caicedo

August 9, 2023

5  out of  5
rating by Jannier Garcia Caicedo
"The staff are very helpful, especially Lani. She helps me a lot with my car insurance. The process was so fast, now I can ride in my new car. Thanks Lani."
We responded:
"Jannier, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Abedin kajoshaj

August 7, 2023

5  out of  5
rating by Abedin kajoshaj
"Aida was very helpful and knowledgeable. She made the process easy and enjoyable. Highly recommend, Great service !"
We responded:
"We love seeing reviews like this, Abedin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Elizabeth Martínez

Elizabeth Martínez

August 7, 2023

5  out of  5
rating by Elizabeth Martínez
"This is the best insurance agency around. Great customer care and they contact you quickly to help with any problems. Maheen was the nicest on the phone and got me all the discounts!"
We responded:
"Thank you, Elizabeth, for your positive feedback and for acknowledging the excellent assistance provided by Maheen. We greatly value your recognition of our team’s commitment to delivering outstanding service."
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Zeinab Fares

August 7, 2023

5  out of  5
rating by Zeinab Fares
"I’ve been a customer for a few years now and I have to say Aida’s service is top notch. Shes always there to answer my questions at all times and she makes the work easy ! Highly recommend"
We responded:
"Thank you, Zeinab, for your positive feedback and for acknowledging the excellent assistance provided by Aida. We greatly value your recognition of our team’s commitment to delivering outstanding service!"
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J Sauv

August 7, 2023

5  out of  5
rating by J Sauv
"Amazing services everything I asked them to do was done right away they respond to you I love this agent best office ever everyone great help thank you so much"
We responded:
"Reviews like this overjoy us! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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winiocesar ramos rivera

July 21, 2023

5  out of  5
rating by winiocesar ramos rivera
"Exelente servicio al cliente"
We responded:
"¡Winiocesar, gracias! Apreciamos su confianza depositada en nosotros para ayudarle a proteger lo más importante."
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david armijos

July 17, 2023

5  out of  5
rating by david armijos
"Muy buen y excelente atencion, rápida y oportuna... Recomiendo usar"
We responded:
"David, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia"
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HECTOR MANTILLA

July 17, 2023

5  out of  5
rating by HECTOR MANTILLA
"Increíble la eficiencia, quede muy contento con el servicio y la atención de Lani contreras, resolvieron mis problemas y los recomendare en todo momento gracias"
We responded:
"¡Gracias por la revisión de cinco estrellas, Hector ! Apreciamos su preferencia y que sea parte de nuestra familia State Farm en Queens, NY."
Profile photo of Carlos Juvini Avila

Carlos Juvini Avila

July 13, 2023

5  out of  5
rating by Carlos Juvini Avila
"they are the best insurance agents... and I recommend LANI CONTRERAS 100%... thank you very much for your help...!!!"
We responded:
"Carlos, thank you for taking the time out of your day to leave us a review! We love hearing about how Lani provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Silvia GonzaleZ

July 7, 2023

5  out of  5
rating by Silvia GonzaleZ
"I give 5 stars to the office the are very helpful an lani the lady for insurance she is the best with question and policy matters."
We responded:
"Thank you, Silvia, for the awesome review! We greatly value your recognition of our team’s commitment to delivering outstanding service."
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CAROLINA Leal

July 7, 2023

5  out of  5
rating by CAROLINA Leal
"Buenos días !! Contenta con el buen servicio y la atención de esta oficina sobre todo de a Lina .."
We responded:
"¡Gracias por su reseña excepcional, Carolina! Lina es una parte importante de nuestro equipo y nos complace saber que ella pudo ayudarle con sus necesidades de seguro."
Profile photo of Munshi Ashiqur Rahman

Munshi Ashiqur Rahman

June 23, 2023

5  out of  5
rating by Munshi Ashiqur Rahman
"Best insurance agent in town for sure Aida is a gem she get the best price under budget for me Thanks"
We responded:
"Hi Munshi! Thank you for the amazing review. Aida is a great asset to our agency and we are so glad to hear that she provided wonderful service."
Profile photo of LUIS HERRERA

LUIS HERRERA

June 8, 2023

5  out of  5
rating by LUIS HERRERA
"Excelente servicio y atención"
We responded:
"¡Gracias por la revisión de cinco estrellas, Luis! Apreciamos su preferencia y que sea parte de nuestra familia State Farm en Queens, NY."
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cero47oficial

June 8, 2023

5  out of  5
rating by cero47oficial
"Buen servicio!.. y súper amable"
We responded:
"¡Gracias! Apreciamos su confianza depositada en nosotros para ayudarle a proteger lo más importante."